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About Mayfair

A family business built on the second clean.

Anyone can impress on a first visit. Mayfair was started to be the company that's just as good on the tenth, and the hundredth. That idea has carried us from one town in Ontario to locations in two countries.

Our story

Started in Ontario in 2020.

Mayfair Home Cleaning was founded in 2020 by a husband-and-wife team with more than a decade of combined professional cleaning experience. They had seen the industry from the inside: cleaners who weren't trained, companies that changed crews every week, and clients who stopped trusting anyone with a key.

So they built the opposite. A small team that showed up on time, cleaned to a written checklist, and treated every home as if the owner were watching. Clients in Aurora noticed, told their neighbours, and the business grew into Newmarket, King City and Bradford.

In 2026 Mayfair became a fully remote company. Scheduling, quoting, dispatch and client communication moved onto our own software, which meant the way we run one location could be repeated anywhere. That same year we opened in Deerfield Beach, Florida and Halifax, Nova Scotia.

Today head office supports every location with the same brand, booking system, training and standards. Each location is run by people who live in the community they clean.

Milestones

How we got here.

Steady, deliberate growth. We open a location when we can staff it properly, not before.

2020

Mayfair is founded

The first clients are homeowners in Aurora, Ontario.

2020–2025

York Region and beyond

Service grows across Newmarket and King City, and the service menu expands to deep cleans, move-outs, Airbnb turnovers, post-renovation and commercial work.

2026

Remote-first operations

Booking, dispatch and client communication move fully online, building the systems every future location runs on.

2026

Two countries

Mayfair opens in Deerfield Beach, Florida, followed by Halifax, Nova Scotia, with Bradford growing into a dedicated service area.

2026 →

Mayfair franchising

Head office opens the door to owner-operators who want to run Mayfair in their own city.

The Mayfair Standard

Four promises every location keeps.

These are written into our training, our checklists and how we judge every location's work.

Consistency over flash

The same checklist, the same products and the same quality checks on every visit. If the tenth clean slips, we've failed, even if the first was perfect.

Trust is earned at the door

Every cleaner is vetted and background-checked. Every location carries liability insurance. Keys and entry codes are handled with care and never shared.

Clear prices, no traps

Clients see the price before they book. No contracts, no cancellation fees, and recurring clients get lower rates for sticking with us, not penalties for leaving.

We fix it

If something's missed, tell us and we come back to make it right. Every report is read by the location owner, not filed away.

Our people

Cleaners are the company.

Every Mayfair cleaner goes through the same path before they clean alone: an interview, a background check, reference calls, and training on the Mayfair checklist alongside an experienced team member.

We keep crews consistent wherever we can, so recurring clients see familiar faces. Cleaners are given real schedules, the right equipment and a direct line to their location manager.

When clients leave a review, they usually name their cleaner. That's the part of the business we're proudest of.

How head office works

Local teams, one system behind them.

Head office doesn't clean homes. It makes sure every location can do that well. That means:

  • Booking and quoting. One instant-quote engine, with every request routed to the right location's inbox.
  • Scheduling and dispatch. Our own software for jobs, cleaner clock-ins, follow-ups and invoices.
  • Training and quality. The Mayfair checklist, onboarding for new cleaners and regular quality reviews.
  • Brand and marketing. Websites, local search, reviews and social media handled to one standard.
  • Policies. One set of client policies, so you know what to expect in any city.

See the Mayfair Standard in your own home.